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Oasis – Support Helpdesk System

Managing the issues / problems /queries regarding products or services via manual form like logbook, excel sheet or communication from multiple sources like phone, message, email etc is difficult. This puts the team and customer at loss in providing with solutions to difficulties.Support Helpdesk is designed to provide information or support to customers or end users with company’s products and services. We have designed Support Helpdesk as online web based system or a integrated system with human resource managment system. This is one stop solution for providing support and assitance.

Features

  • Ticket or Query Management
  • Product & Expiry Management
  • Feedback, Blog, FAQ Management
  • News & Notice Board Management
  • Email Notification and alerts

For more information refer on our support refer to the “click here”

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